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Job ID: 189390

Assistant Director/Coordinator, New Student Services
University at Buffalo, The State University of New York

Date Posted Jul. 6, 2022
Title Assistant Director/Coordinator, New Student Services
University University at Buffalo, The State University of New York
Buffalo, NY, United States
Department Exploratory & Pre-Professional Advising Center
Application Deadline Open until filled
Position Start Date Available immediately
  • Associate/Assistant Director
  • Student Services

Position Summary
The University at Buffalo Exploratory and Pre-Professional Advising Center (EPAC), within the Department of Student Success and Academic Support, seeks to hire an energetic and highly professional Assistant Director/Coordinator, New Student Services. The Assistant Director is a member of the Center’s management team. This position coordinates new student registration and orientation processes and manages the Center’s operational functions and assessment efforts. The Assistant Director/Coordinator, New Student Services will provide undergraduate academic advising and outreach to prospective and current UB students. This position will report directly to the Director of the Exploratory and Pre-Professional Advising Center.

Key accountabilities and responsibilities:
Serve as a member of the Center’s management team and oversee the Center in the Director’s absence; assist with operational functions, including budget planning, ongoing programs and student service delivery development as well as continuous staff development.
Lead important Center-wide responsibilities, including coordinating new student registration and orientation processes each cycle (first-year, transfer and international), maintaining the Course Registration and Major Explorers Guides, and helping to conduct student outreach and retention efforts.
Coordinate and teach the UE 101: Major and Career Exploration course to incoming first-year students in fall semesters.
Manage the Center’s assessment efforts, including ensuring that appropriate data collection systems are in place to support the evaluation of student performance relative to divisional retention goals.
Provide timely and accurate undergraduate academic advising to prospective and current UB exploratory students and students in academic transition (students denied or dismissed from majors).
Develop and deliver small and large group EPAC/exploratory presentations at various information sessions and University Admissions events (in-person and virtual).

We invite individuals to apply whose perspectives and experiences will enrich and strengthen our organization. The Exploratory and Pre-Professional Advising Center serves an increasingly diverse constituency of patrons, and our employees, services and policies strive to honor and reflect this diversity. We encourage candidates who thrive in a welcoming multicultural environment to apply.

The Exploratory and Pre-Professional Advising Center (EPAC) supports the university mission of providing an inclusive environment and a transformative educational experience that promotes the academic and personal success and engagement of all undergraduate students. Working collaboratively with academic advisors, faculty, administrators, and support service providers, we aim to develop standardized best practices, deliver high quality programs, and provide the necessary resources to help our students persist and attain their undergraduate degree. The Exploratory and Pre-Professional Advising Center (EPAC) is committed to providing as diverse and as inclusive environment as possible for staff, faculty and students. Therefore, we seek candidates who are committed to ensuring that services reflect, support and enhance diversity, equity and inclusion.

Outstanding Benefits Package
Working at UB comes with benefits that exceed salary alone. There are personal rewards including comprehensive health and retirement plan options. We also focus on creating and sustaining a healthy mix of work, personal and academic pursuit – all in an effort to support your work-life effectiveness. Visit our benefits website to learn about our benefit packages.

About The University at Buffalo
The University at Buffalo (UB) #ubuffalo is one of America’s leading public research universities and a flagship of the State University of New York system, recognized for our excellence and our impact. UB is a premier, research-intensive public university dedicated to academic excellence. Our research, creative activity and people positively impact the world. Like the city we call home, UB is distinguished by a culture of resilient optimism, resourceful thinking and pragmatic dreaming that enables us to reach others every day. Visit our website to learn more about the University at Buffalo.

University at Buffalo is an affirmative action/equal opportunity employer and, in keeping with our commitment, welcomes all to apply including veterans and individuals with disabilities.

Minimum Qualifications
Master’s degree with a minimum of one (1) year professional experience working with students in a college or university setting with competencies in the following areas:
Experience serving and supporting diverse student populations.
Outstanding interpersonal communication skills (written and verbal).
High-level of organizational skill, including the ability to prioritize and meet deadlines.
Exceptional attention to detail/accuracy.
Ability to exercise considerable judgment and discretion in establishing and maintaining good working relationships.
Strong technological/computer competence.
Positive and professional demeanor.

Preferred Qualifications
Master’s degree in higher education administration, student affairs administration, counseling or related field.
More than 3 years of academic advising experience in a college or university setting.
Program management experience.

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