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Job ID: 227051

Veterinary Assistant - Ophthalmology
Tufts University

Date Posted Dec. 8, 2023
Title Veterinary Assistant - Ophthalmology
University Tufts University
Medford, MA, United States
Application Deadline Open until filled
Position Start Date Available immediately
  • Professional Staff
  • Agriculture/Animal Care
    Agriculture/Animal Care


The Ophthalmology service provides care for Small Animal, Large Animal and Zoologic Companion Animal patients and utilizes state-of-the art diagnostic tests and cutting edge surgical procedures to provide high quality care to their patients and assistance to their clients in a facility and environment that emphasizes quality of life for animals and support for owners in the form of education and information services ; to provide a facility and environment that supports teaching of Ophthalmology to veterinary students, interns and residents in training, as well as continuing education for veterinary practitioners, veterinary technicians and the general public; to provide a facility and environment conducive to the study of ophthalmologic disease, diagnosis, prognosis and treatments in companion animals; to support and promote general awareness about ophthalmologic disease in companion animals in the scientific community and in the general public.

What You'll Do

This position will assist the ophthalmologists, residents, interns, staff, and students in carrying out the treatment of inpatient, outpatient and chronically managed cases. The position will be the primary person responsible for expediting and completing patient prescription requests, and will assist with client and referring veterinarian questions and concerns as needed. Exceptional multi-tasking and prioritization skills will be needed to ensure patients and clients receive exceptional care and service.


The Veterinary Assistant will also assist with the physical examination process, patient admissions and discharges as well as expediting patient care and treatments while in the care of the hospital. Be the main point of contact for the service with other hospital services and university departments. In addition, the assistant will also assist with laboratory work, record keeping, documentation, and stocking/cleanliness of all section rooms. Cross training and assisting in other areas of the hospital is expected as needed.


  • Prioritize and expedite client prescription needs to in house, human and online pharmacies following department protocols
  • Review patient records to identify needs for bloodwork and appointments
  • Communicate with clients regarding refill updates, recheck and follow up needs as communicated by clinicians
  • Work closely with clinicians to ensure timely client service and excellent patient care
  • Assist with physical examinations of inpatients and outpatients utilizing Fear Free techniques
  • Admit ophthalmology patients for procedures
  • Assist with surgical procedures (setup, patient preparation, postop needs)
  • Assist with cleaning and packing of surgical equipment
  • Maintain a working knowledge of all surgical and non-surgical Ophthalmology equipment and supplies
  • Prepare patients for discharge
  • Submission of various lab samples
  • Expedite patient care and diagnostics in inpatient and outpatient services
  • Assist technicians with inpatient patient needs
  • Act as an on the floor liaison for the service for clients, RDVM's, and other hospital services.
  • Collaborate and communicate with client service representatives and hospitals liaisons
  • Serve as first option for daily calls from clients with questions/problems
  • Serve as service primary contact for the front desk and inpatient sections
  • Enter patient charges and communicate with the front desk to ensure accurate and timely checkouts
  • Coordinate and prioritize daily husbandry care of inpatients and maintain adequate inventory for the service.

  • Clean/stock/maintain service areas.

  • Maintain service equipment and ensure that all equipment is kept in good working order. Oversee service contracts if applicable for equipment.

  • Establish and maintain cleaning protocols for the service areas. 

  • Provide coverage for other shifts and sections of the Hospital as needed.

  • Participate in Departmental and Hospital-wide initiatives as required.

  • Complete other tasks as assigned by supervisor


  • Assist in studies and projects as needed including treating research/laboratory animals.


What We're Looking For

Basic Requirements:

  • High school diploma (or the equivalent) and at least one year of related experience.
  • Familiarity with medical terminology, veterinary pharmacology and animal behavior.
  • Ability to restrain small animals in a safe, compassionate manner.
  • High emotional intelligence and team player
  • Engaged learner; Highly motivated to improve your knowledge base and skill set.
  • Working knowledge of Microsoft Word and Electronic Medical Records
  • Ability to lift up to 50 lbs. with or without accommodation

Preferred Qualifications:

  • Bachelor’s degree in an Animal Science or other animal biology related field
  • Successful completion of a NAVTA-approved Veterinary Assistant Program
  • Credentialed as a Certified Veterinary Assistant
  • One or more years’ experience as a Veterinary Assistant in a veterinary hospital
  • Experience in handling large animals and zoologic companion animals
  • Experience in a surgical setting and knowledge of surgical equipment

Pay Range

Minimum $18.80, Midpoint $21.85, Maximum $24.90

Salary is based on related experience, expertise, and internal equity; generally, new hires can expect pay between the minimum and midpoint of the range.

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