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Overview

The Department of Facilities Services is responsible for the efficient and cost-effective operations, maintenance and management of all Tufts University facilities consisting of approximately 5 million square feet of space on three campuses (Somerville/Medford, Grafton, and Boston). 

A broad range of services are provided to support the University campuses including facility maintenance by all trades, capital maintenance, information technology systems for operations (work control, asset management, fault detection, time capture, preventative maintenance), energy and utilities systems, recycling and waste management, event services, residential facilities coordination, grounds maintenance and facility condition assessment and tracking.

Related functions, which require close coordination with this department, are public and environmental safety and security, planning, design and construction of capital and deferred maintenance projects including major repairs, renovation and new construction

What You'll Do

Reporting to the Director of Facilities, the Facilities Manager is responsible for the smooth, effective, safe and sustainable operations of the buildings and surrounding grounds within his/her assigned locations as well as back up for fellow Facility Managers when necessary.  This includes, but is not limited to, all mechanical, electrical and plumbing systems that serve the buildings and its occupants, as well as maintaining the aesthetic quality of the campus and providing and ensuring the proper execution of all auxiliary operations and services for the buildings such as pest control, custodial services and various other services.

• The Facilities Manager is the steward and often first line of contact for key building constituents including deans, faculty administrators and students.
• The Facilities Manager is expected to build and maintain solid relationships and ongoing, meaningful communications with the stakeholders of each of his/her buildings and to collaborate proactively with campus work control, planning and dispatch functions to ensure the proper execution of all work-order requests, building emergencies and discretionary maintenance projects.
• The Facilities Manager is expected to be a key liaison with project managers and project manager leadership on capital projects.
• They are responsible to ascertain an expertise with respect to their building systems and needs and to work collaboratively with campus management to create and expand an effective preventive maintenance zone-based program and to manage their team of trades persons to productive, transparent and best practices work protocols.
• Overseeing a diverse team of facilities staff, the Facilities Manager is responsible for providing a physical environment that enables the University to conduct its teaching, research and educational mission.
• The manager oversees campus facilities services including the planning, execution, and implementation of best practices for all aspects of campus academic and administrative facilities.
• They are responsible for ensuring that new and ongoing building systems and MEP specifications are developed and implemented consistent with university efficiency and sustainability standards and in accordance with workplace and regulatory safety standards, rules and regulations. 
• A successful candidate will bring broad-based facilities management experience and a proven record of leading change, managing resources, and streamlining processes and systems.
• They will be a person of the highest integrity, with a collegial style that engenders trust and enables collaboration, along with an enthusiasm for the day-to-day management of efficient, responsive operations. 

What We're Looking For

Basic Requirements:

• 5 -10 years’ experience in facilities management including comprehensive knowledge of buildings and equipment with ability to foresee problems, implement solutions and complete ordinary repairs in a timely manner.
• Demonstrated knowledge of building trades including plumbing, electrical, HVAC, and carpentry
• Knowledge of applicable codes and regulations related to facilities, residential facilities in a University setting and building system operations.
• Planning, fiscal, and forecasting experience with an understanding of how to keep costs to a minimum while providing best care for facilities.

• High School diploma or equivalent.

• Driver’s License.
• Strong interpersonal and communication skills to foster effective working relationships at all levels.
• Microsoft Outlook Office, Maximo or other work order management system, CAD and or Revit, Microsoft Project, JCI Metasys.

Preferred Qualifications:

• Bachelor’s Degree in a facilities and/or engineering discipline.
• Strong familiarity with one or more Computerized Maintenance Management Systems required. Maximo experience is a plus.
• Knowledge of OSHA guidelines, engineering standards and ability to manage compliance with all city, state, and federal regulations.
• Ability to read blueprints, construction documents, and as-builts.
• Ability to develop mutual respect through soliciting input, active listening and communicating, recognize diverse points of view, and show the ability to give and receiving constructive feedback.
• Continued Education Classes in operating and programming JCI Metasys system.
• Experience with research setting particularly experience with BL-2 & 3 lab environments.

Special Work Schedule Requirements:

Flexibility in work schedule required due to campus related emergencies, events occurring nights and weekends and special events such as matriculation and commencement