Reports To Assistant Dean for Student Success
This position is responsible to provide the full range of administrative and secretarial support necessary for the smooth operation of the Centers for Student Success.
The Centers for Student Success offer comprehensive services aimed at the success and retention of undergraduate students at Bryant University. The Office Coordinator reports to the Assistant Dean for Student Success, as do the Director of the Academic Center for Excellence, the Director of Global Education, the Director of Undergraduate Advising, the Assistant Director of Access Services, and the Assistant Director for Student Athlete Services.
The Office Coordinator supports the Assistant Dean for Student Success through providing the administrative, budgeting, scheduling and related logistical functions necessary to ensure the Centers’ programs and services run smoothly and efficiently. As appropriate, the incumbent also collaborates with Directors and Assistant Directors on the completion of departmental projects, and assists in the execution and delivery of programs, services and events.
Office Coordination: The Office Coordinator performs a variety of duties to ensure the smooth operation of the Centers for Student Success:
First-Year Gateway Program: The Office Coordinator is responsible to provide the full scope of support for the student success components of the First-Year Gateway Program. The Office Coordinator assists the Assistant Dean in supporting Gateway instructors through posting online resources, communicating important information, managing logistics, reporting on student cocurricular involvement, coordinating assessment initiatives, and planning/executing faculty and staff development events. The Office Coordinator interfaces with campus-wide departments to schedule co-curricular events and serves on the committees that plan and execute signature Gateway events such as the Ethics Event and MyPath.
Program Support: The Office Coordinator is responsible to provide support to the Director of ACE and the Writing Center, along with the Associate and Assistant Directors of the Academic Center for Excellence. The Office Coordinator assists in the coordination of training, teambuilding, and recognition events for the over 100 tutors, writing consultants, and office assistants who are employed by the Centers. The Office Coordinator monitors attendance at ACE and Writing Center workshops and tours. The Office Coordinator oversees student employee requirements for the College Reading and Learning Association certification of the center. The Office Coordinator trains and oversees a student staff for projects and events. The Office Coordinator also assists the Assistant Director of Access Services, the Assistant Director for International Students, the Director of Undergraduate Advising, and the Director of Global Education with projects and programs as needed.
Budget Management: The Office Coordinator tracks and maintains multiple budgets, for the following offices/programs/services: ACE and Writing Center; First-Year Gateway Program; Undergraduate Advising; Global Education; The Office Coordinator handles check requests; approves p-card expenses; and assists with travel arrangements for conference travel of staff in the Centers for Student Success, and for guest speakers and lecturers.
Other Administrative Support: The incumbent provides the full range of administrative support for the Assistant Dean for Student Success, including word processing, making appointments, and maintaining confidential records and data. S/he works with the ACE secretary to order office supplies and equipment, and monitors the levels of learning resource materials so that necessary materials are available for students and staff.
1. Maintain the smooth operation of the Centers for Student Success through collaborating with the Assistant Dean, professional staff, faculty and student employees; collaborate to support cross-departmental initiatives with Global Education and Undergraduate Advising.
2. Provide the full range of support for the Assistant Dean for Student Success, Director and Assistant Directors, i.e., word processing, data entry, handling requests and communications; screening mail, telephone and personal callers; composing routine correspondence; and coordinating meeting arrangements, including production of program materials, registration, and related logistical arrangements.
3. Provide logistical and planning support required for the smooth delivery of programs and events offered by the Centers.
4. Maintain all records and data (computerized and hard copy) for assessing student utilization of programs and services in ACE, Writing Center and First-Year Gateway Program, along with records for tutors’ and writing consultants’ CRLA certification.
5. Perform other duties as directed.
Certain requirements are subject to possible modification to accommodate persons with disabilities.
This position is best served by an individual with excellent office management, organization, and event planning skills; and strong computer skills, including experience with word processing, spreadsheets and graphics are required. (MS Office preferred.) Experience in managing budgets is required. Excellent interpersonal skills are required in order to develop positive relationships with faculty, staff, and students. Strong communication skills and presentation skills are preferred. The ability to handle assignments with a myriad of details is important as is the ability to exercise independent judgment and work independently. This position requires skill in planning and directing the work of others in order to effectively oversee student employees, and attentiveness to detail for effective project management. Bachelor’s degree preferred.