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Job ID: 165312

Systems Administrator
University at Buffalo, The State University of New York

Date Posted Aug. 16, 2021
Title Systems Administrator
University University at Buffalo, The State University of New York
Buffalo, NY, United States
Department Enterprise Infrastructure Services
Application Deadline Open until filled
Position Start Date Available immediately
  • Professional Staff
  • Information Technology

Position Summary
UBIT’s Windows System Administrators creatively use leading-edge technologies along with their knowledge of computing and information systems to build and maintain complex enterprise-level services. These services are essential to our faculty, staff, and students, who use them to fulfill our university’s missions of instruction, research, and public service.

Responsibilities include:
Provide advanced systems support: Support and troubleshoot mission-critical enterprise Microsoft Windows systems and services on a 24×7 basis, and ensure system security and compliance with regulations
Design and implement complex systems and infrastructure: Develop mission-critical enterprise Windows systems
Solve complex systems and service problems: Develop unique approaches to complicated problems where diagnostic data is incomplete, absent, or contradictory, and where there may be no precedent or solution
Provide customer support: Fulfill or deny service requests according to departmental policies and negotiate service provisioning with customers, stakeholders and management
Manage technical projects: Manage projects and provide expert consulting on technical initiatives, facilitate technical discussions among campus IT groups, and proactively assist in budget and service planning
Work as part of a team: Participate in service teams providing 24×7 support; influence work priorities, technical decisions, and operating procedures at the team or project level

About UBIT: All the duties & responsibilities listed above continue to occur in a 24×7 environment, therefore, working extended hours, holidays, or varied hours may be required.

The mission of UB Information Technology (UBIT) is to advance UB’s mission of excellence in research, teaching, and service through the innovative and effective use of Information Technology. UBIT includes nearly 400 talented and collaborative professionals. UBIT supports the university’s goals for impactful research, educational experiences, engagement and economic development, and a 21st-century campus environment. To that end, UBIT partners with the campus community and leads the evaluation, implementation, and operation of all IT services.

It is a great time to join UBIT! The VPCIO and UBIT have focused on modernizing the core IT infrastructure. These strategic enhancements have resulted in a world-class technology environment. UBIT staff are highly skilled and motivated to succeed and have cutting-edge training and technical resources at their disposal. In addition to professional growth opportunities, UBIT staff have access to a comprehensive list of benefits and services designed to help them meet their personal and family needs including health care, paid time off, and on-premise childcare.

Outstanding Benefits: Working at UB comes with benefits that exceed salary alone. There are personal rewards including comprehensive health and retirement plan options. We also focus on creating and sustaining a healthy mix of work, personal and academic pursuit – all in an effort to support your work-life effectiveness. Visit our benefits website to learn about our benefit packages.

The Buffalo Niagara Region is a major metropolitan area with a vibrant, diverse blend of cultures and communities. Buffalo offers the amenities of a major urban area without the headaches. Friendly folks, quick commutes, charming neighborhoods, and a low cost of living are among the benefits of life in the region. Three international bridges connect the Buffalo Niagara region to Canada. Travel to the cosmopolitan city of Toronto is only 90 minutes by car. By air, we are less than an hour to New York City, Philadelphia and Washington, D.C.

Recognizing that a diverse, equitable and inclusive community is an essential foundation for achieving excellence and success, UBIT is committed to fostering a culture of inclusion and respect. The University at Buffalo is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to minorities, women, veterans, individuals with disabilities, and other protected groups in order to build a culturally diverse and pluralistic University community.

Minimum Qualifications
Bachelor’s degree
Three (3) years of experience in a computer/technical field
System administration and networking including Microsoft Windows Server operating system installation and support, Active Directory, Domain Name Service, TCP/IP, and Network Services, or software development, plus practice in a computing field
Database system management and web server management
Hardware/software firewall management, system monitoring applications, enterprise backup systems, automated patching and software package management, and server security practices and methodologies
Advanced system management concepts such as redundancy, security, high availability, and system integration
Excellent communication skills and customer relations skills. Ability to work and communicate effectively with people having diverse skill levels and varying backgrounds
Preferred Qualifications
Bachelor’s degree in a technical discipline (computer science, engineering, etc.)
System administration, analysis, software development, and programming with advanced, large scale systems, preferably at a university
Leading or participating in large projects or teams, including project and risk management methods and techniques
System administration automation and monitoring tools such as Microsoft Systems Center Operations Manager, and Endpoint Configuration Manager (formerly System Center Configuration Manager and Systems Management Server)
Virtualization technologies such as VMware, Virtual Desktop Infrastructure (VMware View or equivalent)
Identity Management Services, including LDAP, Kerberos, or Active Directory; RDBMS (Microsoft SQL Server, Oracle, MySQL or equivalent); transaction processing; Java/XML; Web Servers (IIS, WebLogic, Apache or equivalent)
Cloud architectures such as private cloud, Software as a Service (SaaS), Infrastructure as a Service (IaaS / public cloud), and Platform as a Service (PaaS)
Storage networking technologies including storage management tools. VLAN concepts and load balancing technology.

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