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Job ID: 144517

Support Services Supervisor - Extended
North Carolina A & T State University

Date Posted Jul. 13, 2020
Title Support Services Supervisor - Extended
University North Carolina A & T State University
Greensboro, NC, United States
Department Bookstore
Application Deadline Open until filled
Position Start Date Available immediately
  • Classified Staff
  • Administrative Support/Services

Minimum Experience/Education
High school diploma or equivalency and two years of supervisory experience in the area of assignment; or an equivalent combination of training and experience.

Preferred Years Experience, Skills, Training, Education
Bachelor Degree in Business with three years supervisory experience preferable in a retail environment or high school graduate with three years supervisory experience and five years of related retail experience. Candidate must possess excellent interpersonal and communication skills, strong planning and organizational skills with attention to detail and accuracy. Ability to supervise the work of others and willingness to work flexible schedule.

If no applicants apply who meet the required competency level and training and experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

Required License or Certification
Primary Purpose of Position
The store manager is responsible for recruiting, hiring and training staff. Responsible for outstanding good customer service by ensuring timely availability and delivery of goods, appropriate pricing and packaging and resolution of customer complaints. Will establish and maintain systems and procedures for the ordering, receiving, storing and merchandising of convenience store products. You will assist in the store’s forecast trends and accounting. Manages cash per university policy, control expenses, prepares the budget, maintains inventory level and monitors inventory shortages. Maintains all store records and other relevant documents per university guidelines. This position will be responsible for appropriate sanitation and safety.

Primary Function of Organizational Unit
Campus Enterprises is a visible support unit on the campus providing essential services to students, faculty, staff, parents and visitors. Campus Enterprises is comprised of the University’s self supporting entities. The strategic goal of Campus Enterprises encompasses achieving operation excellence, generating revenue, and providing outstanding customer service satisfaction. In addition, Campus Enterprises provides management support to the intercollegiate athletic program to efficiently and effectively preserve athletic resources as well as fiscal oversight to the Division of Student Affairs and all student driven entities. Organizationally, Campus Enterprises reside in the Division of Business and Finance. The Associate Vice Chancellor reports to the Vice Chancellor of Business and Finance. The Department serves a vast and diverse customer-base. Campus Enterprises consists of eight functional units: Dining Services, Aggie OneCard, University Bookstore, Ticket Office, Mail Center, Vending, Concession and Parking & Transportation Services.

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