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Job ID: 179630

Digital Production Coordinator - Office of Communications & Marketing
Tufts University

Date Posted Feb. 23, 2022
Title Digital Production Coordinator - Office of Communications & Marketing
University Tufts University
Medford, MA, United States
Department Office of Communications & Marketing
Application Deadline Open until filled
Position Start Date Available immediately
  • Coordinator
  • Communications/Public Relations
    Graphic Design/Marketing


Please include a Cover Letter with all applications.


The Office of University Communications and Marketing (UCM) has overall responsibility for marketing and brand management, media relations and content producing various print and web publications and communications for the university. The office optimizes the coordination of strategies and programs for these areas. The Marketing and Branding group reports up to the VP of Communications and Marketing and produces a wide range of print and digital marketing - from event invitations to integrated marketing campaigns - across all schools and university-wide campaigns. The group comprises Marketing Strategy, Creative Services, and Digital Services and oversees the university's marketing strategy, brand messaging, visual identity, and directs marketing and lead-generation campaigns to support awareness, enrollment, and fundraising efforts.


What You'll Do

Performs a range of digital production tasks in support of University Communications and Marketing, including the production of HTML emails to internal and external audiences, content management support for Tufts' main websites, graphic production across channels, and collection and preparation of assets for print and multimedia use.


What We're Looking For

Basic Requirements:

  • B.A./B.S. in marketing, marketing communications, or related field
  • 1-3 years' experience in digital marketing (email/web/social) production
  • Ability to build HTML email templates
  • Experience with email marketing platforms (Salesforce Marketing Cloud and Hubspot, preferred)
  • Knowledge of email marketing best practices
  • Proficient in HTML (including CSS), cross-platform browser testing, and web standards
  • Experience with Photoshop, Illustrator, and /or InDesign helpful
  • Ability to work with WordPress and Drupal CMS tools
  • Responds in a timely manner with a strong customer service orientation to requests from university partners and UCM colleagues
  • Strong written and verbal communication skills
  • Strong attention to detail
  • Applies knowledge and ensures compliance with University and industry standards for security, privacy, and accessibility.

Preferred Qualifications:

  • Higher education experience a plus, but not required
  • Experience ensuring compliance of web page content with W3C and Section 508 (ADA) accessibility standards preferred.
  • Ongoing training will be provided to help keep up with current trends and requirements.

Special Work Schedule Requirements:
Travel to professional conferences evening/weekend work for extraordinary projects/deadlines (e.g., crisis communications, athletics championships, etc).


An employee in this position must complete all appropriate background checks at the time of hire, promotion, or transfer.

Equal Opportunity Employer - minority/females/veterans/disability/sexual orientation/gender identity

Please reference in your cover letter when
applying for or inquiring about this job announcement.

Contact Information

Please see the job description for contact details
pertaining to this university job announcement.


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