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Job ID: 188862

Program Manager, Custom Programs (4169U) - 37960
University of California, Berkeley

Date Posted Jul. 26, 2022
Title Program Manager, Custom Programs (4169U) - 37960
University University of California, Berkeley
Berkeley, CA, United States
Application Deadline Open until filled
Position Start Date Available immediately
  • Professional Staff
  • Educational Services

Program Manager, Custom Programs (4169U) - 37960

About Berkeley

At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome and included. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.

The University of California, Berkeley, is one of the world's leading institutions of higher education, distinguished by its combination of internationally recognized academic and research excellence; the transformative opportunity it provides to a large and diverse student body; its public mission and commitment to equity and social justice; and its roots in the California experience, animated by such values as innovation, questioning the status quo, and respect for the environment and nature. Since its founding in 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world.

We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. When you join the team at Berkeley, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students and community partners. In deciding whether to apply for a position at Berkeley, you are strongly encouraged to consider whether your values align with our Guiding Values and Principles, our Principles of Community, and our Strategic Plan.

Departmental Overview

UC Berkeley Extension is the continuing education branch of the University of California, Berkeley. Extension offers more than 2,000 courses per year in a variety of subjects both online and in the classroom. Extension's administrative departments and units include student records (transcripts), registration, scheduling, international student services, facilities, financial services, and the cashier's office. In addition to the main Berkeley center, it has responsibility for the maintenance and operation of regional centers in San Francisco (Spear Street), and Belmont and other leased facilities in the San Francisco Bay Area.

Application Review Date

The First Review Date for this job is: July 6, 2022

  • Recruits, selects, orients, evaluates and supervises qualified accredited and / or certificate instructors.
  • Manages the academic implementation of advanced and complex program designs.
  • Leads subject matter experts, instructors and speakers in the execution of the course or program.
  • Manages the continuous improvement of customized programs.
  • Establishes evaluation criteria for measuring desired results and impact.
  • Analyzes evaluation data and reports results to Director.
  • Uses considerable discretion to determine methods and procedures for current and new course offering and topics.
  • Develops processes to report on course and program performance to create reports to Director for continuous improvement of course structure, including articulation of lectures, projects, company visits and events.
  • Manages ongoing partnership relations for recurring programs.
  • In collaboration with established partners, plans and develops programs and curriculum of recurring custom programs and adjusts existing courses and curriculum in an accredited and / or certified public education environment.
  • Under the guidance of Director, evaluates prospective program partnerships to assess the operational feasibility of the requested customized programs, as well as the potential for a long-term engagement.
  • Develops, prepares and reconciles budget for program(s).
  • Manages creation and reporting of budgets across large portfolio of programs and courses.
  • Provides recommendations to Director for budget optimization.
  • Evaluates and adjusts course curriculum through student evaluations and levels of interest shown.
  • Develops and manages processes to continuously improve the learning experience and student success.

Required Qualifications
  • Advanced analytical, problem solving, interpersonal, communication and presentation skills.
  • Demonstrates thorough knowledge of or has the ability to quickly learn the organization's policies and procedures; advanced knowledge of functional area and understands how work impacts other areas of public educational programs.
  • Ability to multi-task with demanding timeframes.
  • Thorough knowledge of concepts, principles, and procedures of building and maintaining effective relations with internal and external, national and international constituencies.
  • Advanced intercultural communication skills to effectively manage relations with staff, agents and representatives of institutional or corporate partners.
  • Skill in using business software systems in the completion of work assignments (i.e., Word, Excel, Access, PowerPoint).

  • Bachelor's degree in related area and / or equivalent experience / training.

Preferred Qualifications
  • Advanced knowledge of accredited and / or certificate program instruction and delivery methodologies, the organization, market and business strategies.
  • Master's degree or higher in related area and/or equivalent experience/training.
  • Continuing education in related field.

Salary & Benefits

This is an exempt, monthly paid position. Annual salary is commensurate with experience.

For information on the comprehensive benefits package offered by the University visit:

How to Apply

Please submit your cover letter and resume as a single attachment when applying.

Other Information

This is a full-time, 40-hours per week, career position. Eligible for full UC Benefits.

Conviction History Background

This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.

Equal Employment Opportunity

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant see:
For the complete University of California nondiscrimination and affirmative action policy see:

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