Medical Assistant, Occupational Health (9253C) 2755 - 2755
The University of California, Berkeley, is one of the world's most iconic teaching and research institutions. Since 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world. Berkeley's culture of openness, freedom and acceptanceacademic and artistic, political and culturalmake it a very special place for students, faculty and staff.
Berkeley is committed to hiring and developing staff who want to work in a high performing culture that supports the outstanding work of our faculty and students. In deciding whether to apply for a staff position at Berkeley, candidates are strongly encouraged to consider the alignment of the Berkeley Workplace Culture with their potential for success at http://jobs.berkeley.edu/why-berkeley.html
As a national collegiate leader, UC Berkeley's University Health Services (UHS) provides comprehensive medical, mental health, insurance and health promotion services to all Berkeley students, and a variety of health programs for faculty and staff. Approximately 65,000 visits occur annually including Primary Care, Urgent Care, Occupational Health and Specialty Clinics. Services are designed to minimize the impact of illness, emotional distress and injury on studies and work. Coupled with health promotion and public health programs, UHS reaches all segments of the Berkeley campus community. Learn more about us by visiting uhs.berkeley.edu
Greets patients, verifies eligibility, accurately completes registration of patients and verifies that compliance forms are complete. Checks orders for visit.
Answers telephone and refers to appropriate personnel as required to meet patient needs. Takes clear and accurate messages and assures they are given to the appropriate staff member. .
Schedules/reschedules patient appointments, using computerized appointment system to maximize clinic efficiency.
Able to set priorities in balancing clinical operations/clinician support with administrative duties.
Assists in maintaining smooth clinic operations and optimal patient flow: demonstrates initiative in carrying out duties.
Directs or escorts patients as necessary. Assures that patients leaving the area have appropriate instructions, forms and referral information.
Trains and orients new personnel as directed by OEHP Clinic Manager.
Reviews incoming faxes and distributes to appropriate clinical personnel to handle.
Organizes and scans in results of lab tests, diagnostic studies, letters, medical records, etc, into EHR (currently Systoc).
Other duties as assigned.
Intake and Patient Care:
Documents chief complaint, and all patient interactions according to established guidelines.
Takes temperature, pulse rate, blood pressure, other vital signs and rooms patient as per unit guidelines. Documents findings and reports abnormal findings to clinicians.
Assists clinicians with examinations and procedures, setting up for procedures, using sterile techniques if indicated.
Instructs patient in specimen collection and performs specific testing as defined by assigned unit, i.e., check visual acuity using Snellen chart and urine dipstick, etc.
Assists with wound care according to the standards of unit.
Fits, applies ace wraps, splints, slings, crutches and instructs patient in use of same.
Reports, intervenes appropriately and documents unsafe conditions and/or adverse patient conditions. Completes incident reports as per UHS protocol.
Assists with referrals to specialists, physical therapy, diagnostic testing and imaging, and ergonomic evaluations: includes obtaining authorization from insurance, coordinating appointment scheduling between client and referral, seeking out reports from specialists, scanning information into EHR and alerting clinician if immediate attention is required.
Assists in maintaining smooth clinic operations and optimal patient flow: demonstrates initiative in carrying out duties. Notices issues with and offers solutions to workflow issues.
Performs duties within the scope of practice for medical assistants in the Occupational Health Clinic.
Clinic Maintenance and Supplies:
Demonstrates ability to use equipment correctly and safely.
Keeps inventory of supplies and restocks in assigned area, as needed, including patient education material.
Informs purchasing department or clinic manager of stock needed as per guidelines.
Unpacks and shelves goods received: must be able to lift supplies.
Cleans rooms in assigned area as per protocol.
Process contaminated articles, prepares packs for sterilization, and sterilizes equipment as needed and per infection control guidelines.
Daily documentation of compliance checklists including, but not limited to, refrigerator temperatures and vaccine/medical supplies expiration dates.
Excellent customer services skills.
Demonstrates solid knowledge of the diverse patient groups served.
at UHS and the scope of services our patient groups are entitled to based on
Excellent verbal and written communication skills.
Highly collaborative (team) employee, excellent customer service
Ability to understand and follow written protocols for patient care.
Demonstrates advanced utilization of medical terminology.
Must understand and comply with HIPAA, and all regulations regarding the confidentiality of employee medical records.
Well-developed people skills and the ability to remain calm under.
pressure; demonstrated sensitivity to ethnic, culture and lifestyle diversity.
Must be literate with EHR systems and patient tracking.
Must be able to work in a collaborative manner.
Graduation from high school (or GED) and appropriate experience, or an equivalent combination of education and experience with skills, knowledge and abilities essential to the successful performance of the duties assigned to the position.
Licenses or certifications:
Current Medical Assistant certification.
Current BLS/CPR certification.
Prior experience in an occupational health clinic setting.
Knowledge of California Worker's Compensation system and occupational health.
Fluency in Spanish or Chinese language.
Salary & Benefits
For information on the comprehensive benefits package offered by the University visit:
How to Apply
Please submit your cover letter and resume as a single attachment when applying.
Employment is contingent on successful completion of: Background Check, Acceptable Medical Evaluation that includes infectious disease surveillance and proof of current required vaccinations or immunity levels, and successful credentials verification (if applicable).
This is a limited appointment at 60% - 100% FTE. This appointment will end at the 900 hour limit.
Employment is contingent upon passing a physical exam.
Conviction History Background
This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.
This position has been identified as a Mandated Reporter required to report the observed or suspected abuse or neglect of children, dependent adults, or elders to designated law enforcement or social service agencies. We reserve the right to make employment contingent upon completion of signed statements acknowledging the responsibilities of a Mandated Reporter.
Equal Employment Opportunity
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant see: http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf
For the complete University of California nondiscrimination and affirmative action policy see:
To apply, visit https://careerspub.universityofcalifornia.edu/psp/ucb/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?Page=HRS_APP_JBPST&Action=U&FOCUS=Applicant&SiteId=21&JobOpeningId=2755&PostingSeq=1