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Job ID: 125920

Public Services Coordinator, C.V. Starr East Asian Library (6268U) 27296
University of California, Berkeley

Date Posted Jul. 19, 2019
Title Public Services Coordinator, C.V. Starr East Asian Library (6268U) 27296
University University of California, Berkeley
Berkeley, CA, United States
Department N/A
Application Deadline Open until filled
Position Start Date Available immediately
  • Professional Staff
  • Library

Public Services Coordinator, C.V. Starr East Asian Library (6268U) 27296

About Berkeley
The University of California, Berkeley, is one of the world's most iconic teaching and research institutions. Since 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world. Berkeley's culture of openness, freedom and acceptanceacademic and artistic, political and culturalmake it a very special place for students, faculty and staff.

Berkeley is committed to hiring and developing staff who want to work in a high performing culture that supports the outstanding work of our faculty and students. In deciding whether to apply for a staff position at Berkeley, candidates are strongly encouraged to consider the alignment of the Berkeley Workplace Culture with their potential for success at

Application Review Date
The First Review Date for this job is: July 31, 2019

Departmental Overview
The UC Berkeley Library is an internationally renowned research and teaching facility at one of the nation's premier public universities. A highly diverse and intellectually rich environment, UC Berkeley serves a community of 30,000 undergraduate students, 11,000 graduate students, and a faculty of 1,500. The Library aims to inspire and connect scholars with people and information to create new knowledge and to develop ideas that change the world. With 25 distinct destinations, including the Doe and Moffitt libraries, The Bancroft Library, the C. V. Starr East Asian Library, and an array of subject specialty libraries, the University Library offers services and materials that span the disciplines. The Library provides materials in all formats and offers robust services that connect users with these remarkable resources to inform their research and advance their understanding of the world. With nearly 13 million volumes, almost 100,000 active Library users, and more than 2.6 million online visitors per year, the Library's impact is vast. Learn more at

The C. V. Starr East Asian Library (EAL) is one of the most heavily used libraries on campus, serving as an information and research hub for faculty, students, and scholars from Berkeley and other institutions in North America and overseas. As the Reference and Public Services Coordinator, the incumbent will provide the following core services:

  • Conduct, field, and triage reference and patron services on a daily basis.
  • Instruct undergraduate and graduate students in the use of EAL's print and electronic resources in Chinese, Japanese and Korean languages. Instruction may be one-one-one or in a class environment.
  • Provide other effective instructional services to library users.
  • Coordinate and deliver orientations to campus constituency and other groups.
  • Participate in the development of discovery and finding tools for online and print resources for East Asian studies; e.g., guides to collection resources, LibGuides, etc.
  • Serve as public services expert on policies and procedures for technical services and other service groups.
  • Assist other libraries and units in the UCB Library in verifying records and troubleshooting problems involving EAL holdings.
  • Work with Library Systems to maintain public PCs, printers, and scanners.
  • Perform other duties as assigned.

Required Qualifications
  • Fluency in English and reading and speaking knowledge of at least one East Asian language (Chinese, Japanese, or Korean).
  • Public services experience in an academic environment.
  • Familiarity with an integrated library system.
  • Familiarity with computer operating systems, OfficeSuite, communication tools.
  • Bachelor's degree in related area and/or equivalent experience/training.

Preferred Qualifications
  • Knowledge of East Asian studies as an academic discipline
  • Advanced degree in a field of East Asian studies.
  • Work experience in an academic library.
  • Ability to communicate and work effectively in a teamwork setting.

Salary & Benefits
The annual salary range of the position is $50,100 - $76,300, commensurate with experience.

For information on the comprehensive benefits package offered by the University visit:

How to Apply
Please submit your cover letter and resume as a single attachment when applying.

Equal Employment Opportunity
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant see:
For the complete University of California nondiscrimination and affirmative action policy see:

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