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Job ID: 181663

Director of Operations
Worcester Polytechnic Institute

Date Posted Mar. 16, 2022
Title Director of Operations
University Worcester Polytechnic Institute
Worcester, MA, United States
Application Deadline Open until filled
Position Start Date Available immediately
  • Director/Manager
  • Fiscal Services
    Administrative Support/Services

Director of Operations


School of Engineering

Worcester Polytechnic Institute - WPI

The primary duty of this position is to serve as the School of Engineering administrative contact for faculty and staff in engineering departments and programs; in collaboration with the Dean of Engineering provide leadership in developing a high performance, collaborative and diverse work environment; and to ensure quality service and proper implementation of policies and procedures to facilitate the operation and growth of WPI's School of Engineering.

WPI is passionate about creating an inclusive workplace that promotes and values diversity. We are looking for candidates who can support our commitment to equity, diversity and inclusion.


  • Be responsible for the day to day fiscal and budgetary affairs of the dean of engineering office and engineering departments; oversee budget development and HR related information.
  • Oversee the development and implementation of administrative policies and procedures. Apply knowledge to interpret, monitor, and communicate University policies and procedures. Monitor compliance with these policies and procedures as well as sharing best practices and resources. Ensure staff compiles with internal controls.
  • Answer routine and ad hoc requests for financial, fellowship, payroll, academic and human resource information for all engineering departments and programs.
  • Monitor engineering research and operating funds, review and approve requests for the Dean's Strategic Initiative Fund and various discretionary funds available in the Dean's office.
  • Prepare financial statements, analysis of revenue and enrollment statistics.
  • Manage the annual process for evaluations and salary reviews for School of Engineering faculty and staff.
  • Facilitate review and approval process in faculty/staff hiring, promotion, collaborative appointments, summer salary information and other personnel forms.
  • Oversee and process adjunct faculty hiring for engineering departments and prepare all the necessary payroll.
  • Track faculty hires for the School of Engineering and supervise departmental hiring process.
  • Review travel and expense reports, accounts payable documents, sole source justifications, invoices, instructor compensation before items are sent to the Dean and Provost for approval. Maintain faculty and staff personnel records and office documents, and coordinate with department staff as necessary to ensure consistency between School of Engineering and departmental personnel files.
  • Assign work as needed, communicate instructions, and train new staff members in the engineering departments.
  • Perform as needed, responsibilities of a key administrator position due to vacancies, illness, injuries,
  • Hold regular organized meetings of School of Engineering staff
  • Oversee the submission of annual engineering surveys, including ASEE and U.S. News & World Report.
  • Serve as ASEE representative for the School of Engineering
  • Serve as ABET point person for the 10 engineering programs at WPI. This involves an annual checkup on all programs to monitor the process of their assessment programs. At six year intervals Self-Study Reports are written by each program and submitted to the Dean's office for review and accreditation process submission to ABET in Washington DC. Plan and organize the ABET visit from outside evaluators. (Note: Next ABET visit will be in 2026)
  • Working with outside consultants facilitate research strategies for faculty in Engineering
  • Other duties as assigned


  • Bachelor's degree required with minimum of 5 years of experience in an operations position or related role
  • Extremely detail-oriented with the ability to recognize and investigate data anomalies; interpersonal skills;
  • Demonstrated ability to work collaboratively as a member of a team; and at least 2 years of supervisory experience.
  • Demonstrated ability to visually present data and information;
  • Strong written, verbal, interpersonal and communication skills
  • Experience in financial and organizational management, accounting and budget development are important
  • Must be able to prioritize and organize work effectively and be able to manage several projects simultaneously
  • Must be able to relate well to all levels of the campus community

WPI requires employees to be fully-vaccinated (including a booster shot) for COVID-19. For additional information on WPI's response to COVID-19, refer to

United States of America (Exempt)

WPI is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. We are seeking individuals with diverse backgrounds and experiences who will contribute to a culture of creativity and collaboration, inclusion, problem solving and change making.

To apply, visit:

About WPI
WPI is a vibrant, active, and diverse community of extraordinary students, world-renowned faculty, and state of the art research facilities. At WPI, we have competitive and comprehensive benefits, including health insurance, long-term care, retirement, tuition assistance, flexible spending accounts, work-life balance and much more.

Diversity & Inclusion at WPI
WPI is committed to creating an inclusive workplace where everyone feels valued and respected; a place where every student, faculty and staff member can be themselves, so that they can study, live, and work comfortably, to reach their full potential, and make meaningful contributions in order to meet departmental and institutional goals. WPI thrives on innovative practice and welcomes diverse perspectives, insight, and people from diverse lived experiences, to enhance the community environment and propel the institution to the next level in a competitive, global marketplace.

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