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Job ID: 124138

IdahoSTARS Advisor
University of Idaho


Date Posted Jun. 5, 2019
Title IdahoSTARS Advisor
University University of Idaho
Moscow, ID, United States
Department
Application Deadline Open until filled
Position Start Date Available immediately
 
 
  • Classified Staff
  • Child and Social Services
    Administrative Support/Services
 
 


University of Idaho

IdahoSTARS Advisor


Location: Off Campus Location - Meridian

Division/College: College of Education, Health & Human Sciences

Employee Category: Classified

Pay Range: $13.18 per hour or higher depending on education and experience

Full/Part Time: Full Time

Position Summary:

The Resource Specialist is responsible for conducting orientations to the Idaho Child Care Program (ICCP), conducting follow-up site visits for ICCP orientations, completing intake procedures for child care practitioners, delivering accurate information, ensuring completion of application materials and ensuring customer service practices are upheld. The Resource Specialist maintains ongoing contact with child care providers with a focus on communicating current rules governing child care licensing and for continued participation as an ICCP provider and maintaining up to date provider information contributing to the Local Market Rate data. The Resource Specialist offers referrals to parents seeking child care, maintains confidentiality of all clients, and assures accurate data is maintained in the NACCRRAware and IdahoSTARS' RISE databases. Maintains regional lending library, works collaboratively with the IdahoSTARS statewide team and with regional office staff, and participates in training as directed.

Minimum Qualifications:

- Education: High school diploma or equivalent working a minimum of two years in a customer service position.

- Experience:
Balancing and coordinating a workload for multiple projects
Organizing work effectively and efficiently;
Communicating effectively;
Maintaining client confidentiality;
Portraying a professional demeanor;
Answering a business telephone using business procedures/etiquette;
Providing reception and excellent customer service;
Using databases to enter and retrieve information.
Interpreting federal or state regulations/guidelines;

Preferred Qualifications:

- Education: Associates Degree or higher with experience working in an early childhood related program and/or experience working with child care providers.

- Knowledge of:
Quality inclusive child care;
The Idaho Child Care Program
IdahoSTARS

- Ability to:
Work occasional evenings and weekends.

Physical Requirements & Working Conditions:

Posting Number: SP002214P

Posting Date: 05/24/2019

Closing Date:

Open Until Filled: Yes

Special Instructions:

In the letter of qualification, applicants need to address each individual minimum qualification, along with preferred qualifications that apply.

Applications received before June 17, 2019 will receive first consideration. Position will remain open until a suitable pool of candidates is identified.

Background Check: Applicants who are selected as final possible candidates must be able to pass a criminal background check.

To apply, please visit: jobs.uidaho.edu

EEO Statement

University of Idaho is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer.


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