Embry-Riddle Aeronautical University is seeking a Registrar Support Manager for the Worldwide Campus. The Registrar Support Manager is a front-line, customer-oriented, diverse position. This role counsels campuses and students concerning academic regulations, policies, official evaluations and specific degree requirements. Responsible for providing student services and support pertaining to Office of the Registrar operations which include analysis, research, and processing for all aspects of administrative and academic matters, from matriculation through graduation. In accordance with University policies and procedures and accreditation agencies rules and regulations, assists campuses and the Online Learning division with the evaluation of prior learning and experience to award appropriate graduate and undergraduate credit toward fulfillment of degree requirements.
The Registrar Support Manager is required to work independently, manage multiple projects and prioritize additional tasks on a daily, if not hourly, basis. Must maintain student records procedures to ensure compliance with the Southern Association of Colleges and Schools, Commission on Colleges (SACS-COC). Must adhere to regulations mandated by Federal Educational Rights and Privacy Act (FERPA). This position must provide support excellence in students services at every opportunity while supporting academic quality in our teaching and learning environment.