This position reports to the Media Services Manager as do the Media Services Analyst and Senior Media Analyst. The primary focus of this position is to develop and support all evening and weekend academic AV technologies
This position is responsible for evening and weekend oversight and support of the Media Services office related to all academic and campus wide activities during normal semester hours, with flexibility to support days during the summer. The position is also responsible for training and supervising student workers, development of equipment policies and user training materials, instructional use training, and support of all other campus media services as required. Hours are from 2:00pm to 10:00pm, Monday through Thursday and Saturday 8:00am to 4:00pm with flexibility to work days during summer.
Incumbent works closely with the Media Services Analyst to ensure office and events are properly supported, as well as the AIC Operations Manager, to ensure technical operations are met.
STUDENT SUPERVISION AND TRAINING:
The Media Services Specialist will work closely with the Media Services Analyst in the AV office to assist in the training, hiring and placing of all AV Students. Training student workers on the use and set up of AV equipment is a critically and important responsibility. Training includes the handling of the AV equipment in all areas of Campus and students must know how to run the AV installed in all classrooms and other venues. The incumbent will also work closely with the Daytime Media Services Specialist to help create the student payroll budget, according to number of AV Students needed across campus.
The Media Services Specialist is responsible for the ongoing integration and repairs of audiovisual technologies including analysis and modification of systems, troubleshooting and technical support, system documentation and managing AV integration services/repairs. S/he ensures timely and accurate media services through the coordination of audiovisual schedules; development of cleaning/testing procedures and timelines for all supported equipment; maintaining on-line inventory control and management system (WebCheckout); and ensuring equipment security. The incumbent is responsible to provide professional service and support of lighting and routing control systems; Video Conferencing technologies; Public Address (PA) systems; digital signage equipment; Video Streaming/Video on Demand technologies, Distance Learning and related computer networking; in-house and residential cable TV (CTV) system; Security System and AV Head-End room equipment. The incumbent is responsible for ongoing usage analysis and process improvement for audiovisual services.