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Job ID: 99948

Customer Service Representative - Printing Services
Embry-Riddle Aeronautical University

  • Nov. 10, 2017
  • Customer Service Representative - Printing Services
  • Embry-Riddle Aeronautical University
    Daytona Beach, FL
    United States
  • Open until filled
  • Available immediately
  • Other Administrative Categories
  • Administrative Support/Services
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The Printing Services Team at Embry-Riddle is looking to hire a Customer Service Representative to provide customer support, order entry, estimates, printing work orders, administrative support and monthly billing for the Printing Services Department.

Responsibilities include the following:

Daily contact with Printing Services customers by telephone, email, online Order Desk, in person receiving print work requests, printing estimates, generating work orders and pricing. Entering print orders into Print Shop Pro software, answering customer print questions, handling point of sale inquires and delivery dates.
Maintain an accurate filing system and electronic archive of processed printing request, bindery, engraving/signage. Safeguard originals and copies of confidential materials being printed until picked up by the originator/customer or the University mail/Postal Services.
Assist Department Manager and Supervisors in production areas as needed.

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applying for or inquiring about this job announcement.

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