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• Knowledge of various computer hardware and software
• Knowledge of processes for providing customer service
• Knowledge of library related database systems and networks
• Skilled in time management
• Good communication skills, verbal, written, and interpersonal
• Ability to type 55 or more words per minute
• Ability to learn and utilize library software and systems

Essential Job Functions

• Supervises and implements training for new and existing employees. 
• Creates and revises circulation services policies and procedures; researches, studies and recommends services to improve circulation practices and provides clarification to Library staff, public patrons and other personnel as needed. 
• Creates and implements daily circulation work schedule, including projects, desk coverage and programing set-up. 
• Performs administrative support work such as word processing, creating spreadsheets, correspondence, data entry or retrieval, recordkeeping, and functions that may require interpretation, judgement and determining appropriate processes to be used. 
• Maintain accurate and current statistics.  
• Assigns shelf reading and collection maintenance duties.