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Facility Coordinator (4482C), ASUC Student Union - 64922

About Berkeley

At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome and included. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.

The University of California, Berkeley, is one of the world's leading institutions of higher education, distinguished by its combination of internationally recognized academic and research excellence; the transformative opportunity it provides to a large and diverse student body; its public mission and commitment to equity and social justice; and its roots in the California experience, animated by such values as innovation, questioning the status quo, and respect for the environment and nature. Since its founding in 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world.

We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. When you join the team at Berkeley, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students and community partners. In deciding whether to apply for a position at Berkeley, you are strongly encouraged to consider whether your values align with our Guiding Values and Principles, our Principles of Community, and our Strategic Plan.

At UC Berkeley, we believe that learning is a fundamental part of working, and our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. To find out more about how you can grow your career at UC Berkeley, visit grow.berkeley.edu.

Departmental Overview

Involves the management, long-range planning, organization, coordination, oversight and / or performance of multiple operational activities and services for one or more buildings, including space planning, general maintenance, specialized facility systems and operations, call center triage and tracking of repair services, move planning and coordination, development of procedures, policies and communications related to infrastructure and safety. (For Facilities Project Management, see Facilities Development and EHS Job Function.)

Application Review Date

The First Review Date for this job is: March 12, 2024

Responsibilities

This position is responsible for facilitating building-related services and safety matters to its occupants, visitors, and event venues within the ASUC Student Union. The position deals with safety, security, maintenance, event operations support, and other issues. The position also offers expertise in safety, security and a high level of customer service. The role involves the management, organization, coordination, oversight, and performance of multiple operational activities and services for one or more buildings, including space planning, general maintenance, call center triage and tracking of repair services, student staff support, and coordination, development of procedures, policies, and communications related to infrastructure and safety.

• Support the Student Union building operations. May act as Building Coordinator for organization emergency/disaster preparedness for the Student Union, incident response, and de-escalation. This position may be ask to work day or swing shift working hours.
• Oversee all Student Union operations for facilities and events, including information desk operations and the setup and breakdown of events.
• Support in Student Union staff supervision: Direct student work and assign duties daily when necessary for the Facilities and Event student teams. Serve as next level support escalated issues from student staff.
• Provide excellent customer service to event clients and building occupants. Ensures smooth-running effective events and proper use of the building amenities, including leading the successful resolution of potential and real problems promptly using tact, sensitivity, discretion, and political acumen.
• Participate in organizing and staffing larger or more complex events; assisting Event Coordinators during high-profile events such as Summerfest, Golden Bear Orientation, Caltopia, and Yield Recruitment programming.
• Coordinates, monitors, and tracks all maintenance, custodial, and other service requests by campus Facilities Services and other outside vendors or organizations for assigned facilities and event spaces.
• Conducts regular periodic rounds to inspect areas for security, fire, and accident hazards and takes appropriate action as required, including reporting infractions of fire and building codes, building rules, and other building irregularities to management.
• Review and execute floor plans for Student Union community spaces and event venues based on guidance from Student Union Facilities and Berkeley Event Services team.

Required Qualifications

• Working knowledge of practices and procedures relating to facility maintenance and operational support.
• Active listening, interpersonal communication, and problem-solving skills to effectively resolve questions, concerns, issues, or problems and ensure cooperative and productive working relationships.
• Demonstrated conflict resolution and/or de-escalation experience.
• Working knowledge & experience leading student staff.
• Skills to work independently and as part of a team.
• Written communication skills to prepare a variety of correspondence, reports, policies, procedures, and training documents.
• Skills to work under pressure of deadlines in a stressful environment.
• Working organizational skills to work on multiple projects with competing deadlines, establish goals and workload priorities, and meet project deadlines within budget and time constraints.

Education/Training:

• Bachelor's degree in related area and / or equivalent experience / training.

Salary & Benefits

For information on the comprehensive benefits package offered by the University, please visit the University of California's Compensation & Benefits website.

Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience.

The budgeted hourly range that the University reasonably expects to pay for this position is $34.00 - $37.36.

• This is a 100%, full-time (40 hours per week), career position that is eligible for full UC benefits.
• This position is non-exempt and paid bi-weekly.

How to Apply

To apply, please submit your resume and cover letter.

Conviction History Background

This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.

Other Information

This position is governed by the terms and conditions in the agreement for the Clerical & Allied Services Unit (CX) between the University of California and Teamsters Local 2010. The current bargaining agreement manual can be found at: http://ucnet.universityofcalifornia.edu/labor/bargaining-units/cx/index.html

Equal Employment Opportunity

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant, please see the U.S. Equal Employment Opportunity Commission poster.

For the complete University of California nondiscrimination and affirmative action policy, please see the University of California Discrimination, Harassment, and Affirmative Action in the Workplace policy.

To apply, visit https://careerspub.universityofcalifornia.edu/psp/ucb/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?Page=HRS_APP_JBPST&Action=U&FOCUS=Applicant&SiteId=21&JobOpeningId=64922&PostingSeq=1













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