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Job ID: 121325

Senior Mentor - Distance Learning
Erie Community College


Date Posted Mar. 22, 2019
Title Senior Mentor - Distance Learning
University Erie Community College
Buffalo, NY, United States
Department
Application Deadline Open until filled
Position Start Date Available immediately
 
 
  • Professional Staff
  • Educational Services
    Counseling Services
 
 

Department:

Distance Learning
Salary/Hourly
$47,627.00 Annual
Union/Position Status:
FFECC NTTP FT
Posting Closing Date:
April 21, 2019

JOB DESCRIPTION

DISTINGUISHING FEATURES OF THE CLASS:

The work involves performing para-professional tasks assisting the faculty of a Community College. Mentoring involves passing information or knowledge from the mentor to the students with the goal to help students act independently while pursuing their academic and work-related goals. The incumbent reports to a FFECC or AAECC member. Mentors responsibility includes planning, training, problem solving, demonstrating, and collaboration. Mentors support students and faculty in advisement and retention activities. Mentors respond to requests for assisting students in an academic environment with guidance on a variety of issues. Mentors provide strategies to improve performance in college in academic areas.

WHEN ASSIGNED TO DISTANCE LEARNING:

The work involves working directly with students to increase their success in online classes and programs at a Community College. This position will work as a liaison between the students with faculty, college services and admissions of transfer institutions. The individual will meet with students in a variety of methods including, in person, on the phone and virtually. The candidate will facilitate a positive and student focused environment supporting the personal and professional growth of students, with a focus on completion.

*TYPICAL WORK ACTIVITIES WHEN ASSIGNED TO *
DISTANCE LEARNING:

  • Provide extra support and guidance to distance learning students;
  • Assist students transitioning to the online learning environment;
  • Refer students for academic and other support services as needed;
  • Offer technical and learning management system support for struggling students;
  • Create and send out online learning success materials;
  • Support College retention efforts in online courses;
  • Work closely with College personnel to ensure student success;
  • Assist Academic Departments with Academic Advisement of Online Students;
  • Assist Online Students with graduation and transfer options.

KNOWLEDGE, SKILLS AND ABILITIES:

Superior knowledge and performance in academic subjects to be mentored; ability to establish rapport with faculty, staff and students, maintain mutual respect and trust needed for promoting learning and professional growth; ability to mentor in the present and focus on moving the student towards their strategic development; highly skilled in electronic communication; knowledge of Learning Management Systems and other software related to online learning; physically capable of performing the essential functions of the position with or without reasonable accommodation.

MINIMUM QUALIFICATIONS:

Master’s degree from a regionally accredited college in Social Science, Counseling, Human Services, Career Education and/or a related field and four (4) years of vocational or educational experience. Experience with academic advising and/or career exploration in a higher education environment. Teaching or tutoring experience; experience in on-line education;
Flexibility for evening or weekend hours as needed.

SPECIAL REQUIREMENTS:
Official transcripts will be required for successful candidates within 30 days of hire.

Our mission to offer quality education includes exposing our students to a diverse range of cultures, experiences and expertise. At SUNY Erie Community College, we value diversity and encourage applicants from all backgrounds to apply.

Contact Human Resources at (716) 851-1840 with any questions.

Notice of Non-Discrimination
SUNY Erie Community College does not discriminate in admission, employment, or in the administration of any of its policies and programs on the basis of race, color, religion, national origin, age, sex, gender, gender expression, gender identity, pregnancy, disability, sexual orientation, familial status, military status, domestic violence victim status, predisposing genetic characteristics, veteran status, criminal conviction, or any other characteristics protected by law. This applies to all students, applicants or other members of the College community (including, but not limited to, vendors and visitors). Grievance procedures are available to interested persons by contacting the Civil Rights Compliance Officer listed below. Retaliation against a person who files a complaint, serves as a witness, or assists or participates in the investigation of a complaint in any manner is strictly prohibited.

The following individual has been designated to handle inquiries regarding the College’s non-discrimination policies:

Civil Rights Compliance Officer
Tracy Archie, Chief Diversity Officer
Office of Equity and Diversity
City Campus, Room 174, 121 Ellicott Street
Buffalo, NY 14203
(716) 851-1118

For further information on notice of non-discrimination, please contact:
New York Office
United States Department of Education
Office for Civil Rights, 32 Old Slip 26th Floor,
New York, N.Y., 10005-25010;
Tel (646) 428-3800; Email: mailto:OCR.NewYork@ed.govOCR.NewYork@ed.gov.


 
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