Search for University Jobs in Staff & Non-Managerial Professionals

Position Summary

• Administer events and programs aimed at enhancing student engagement and success.
• Coordinate new student orientation sessions to ensure a smooth transition for incoming students.
• Manage the Student Life and Student Activities Calendar, organizing and collaborating with faculty/staff to offer a variety of events and activities to enrich the student experience. Ensure BEOC center events are promoted in a timely manner.
• Assist in creating a Student Incentive Work Group that recognizes students for their success.
• Develop and implement strategies for student retention and success, including personalized support plans and interventions.
• Engage in proactive management of caseload, including consistent and direct contact with new students, targeted outreach at key points during their program, and monitors student progress and performance.
• Provide appropriate intervention and record applicable activities via student record management system.
• Address barriers to success, including assisting students with identifying strengths and areas of improvement that may hinder academic performance and overall success.
• Serve as point person for the Department of Social Services (DSS) client referrals.
• Supervise student assistants, providing guidance and mentorship to support their professional development.
• Track and report student required hours on a monthly basis.
• Act as a liaison between BEOC and DSS.
• Serve as the Lead Counselor and provide leadership for the Counseling & Advisement Team. Conduct staff meetings as needed.
• Serve as a resource and disseminate center information to Counseling & Advisement Team. Communicate issues and make recommendations on behalf of the Team.
• Assist the Director of Student Support Services with day-to-day operations of the Counseling & Advisement Team.

Minimum Qualifications

• Bachelor’s Degree in Higher Education, Student Personnel, Education, or related field with three (3) years of directly related professional experience preferably in student services or success programs or Master’s Degree in Higher Education, Student Personnel, Education, or related field with one (1) year of directly related professional experience preferably in student services or success programs.
• Experience coordinating and implementing student success programs or similar initiatives.
• Knowledge of and experience with supervising the daily operations of the Student Services Offices.
• Experience in using Microsoft Office Suite. Comfortable learning and using new and emerging technology.
• Experience working with academically underprepared and/or economically disadvantaged adults.
• Excellent interpersonal, communication, management, problem-solving, and decision-making skills.
• An equivalent combination of education and experience will be considered.

Preferred Qualifications

• Three (3) years of directly related professional experience preferably in student services or success programs.
• Proficiency in student record management systems.
• Experience in developing and implementing assessment and evaluation methods to ensure program effectiveness.
• Experience with strategic planning.
• Experience collaborating with community partners.