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Hybrid Cloud Operations Engineer (7304U), Campus Applications & Data - 65270

About Berkeley

At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome and included. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.

The University of California, Berkeley, is one of the world's leading institutions of higher education, distinguished by its combination of internationally recognized academic and research excellence; the transformative opportunity it provides to a large and diverse student body; its public mission and commitment to equity and social justice; and its roots in the California experience, animated by such values as innovation, questioning the status quo, and respect for the environment and nature. Since its founding in 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world.

We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. When you join the team at Berkeley, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students and community partners. In deciding whether to apply for a position at Berkeley, you are strongly encouraged to consider whether your values align with our Guiding Values and Principles, our Principles of Community, and our Strategic Plan.

At UC Berkeley, we believe that learning is a fundamental part of working, and our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. To find out more about how you can grow your career at UC Berkeley, visit grow.berkeley.edu.

Departmental Overview

Berkeley IT believes in and fosters a workplace environment where people can bring their diverse skills, perspectives and experiences toward achieving our goals through a process of critical inquiry, discovery, innovation, while simultaneously committing to making positive contributions towards the betterment of our world.

In addition, members of the Berkeley IT community have created and endorse the following values for our organization to augment and amplify the campus principles:

• We champion diversity.
• We act with integrity.
• We deliver.
• We innovate.

Diversity, Inclusion, and Belonging are more than just suggestions for us. They are the guiding principles underlying how we come together, develop leaders at all levels of the organization, and create an environment that unites us. We affirm the dignity of all individuals, call upon our leaders to address critical issues with integrity and intention, respect our differences as well as our commonalities, and strive to uphold a just community free from discrimination and hate.

Team Overview:

Data Solutions resides within the broader Berkeley IT Campus Applications & Data unit, which ensures that the University's mission-critical applications and data are aligned, designed, integrated, and managed together. Data Solutions consists of Integration Services, responsible for data integration and architectural considerations across campus applications, as well as the Data Analytics team, responsible for campus-wide analytics and reporting, the Data Engineering Team, and the Portfolio Management Team. These are exciting areas that will experience growth and the need for innovation as the campus develops the governance, services and culture that support data as a critical campus asset.

Application Review Date

The First Review Date for this job is: Monday, April 8, 2024

Responsibilities

• UC Berkeley's Integration Services (IS) seeks a Hybrid Cloud Operations Engineer who helps define, design, implement, and support infrastructure services and integration solutions on public & private clouds and on-premise *nix operating systems.
• You'll help continuously evolve our cloud-native architecture by incorporating automation, elasticity, resiliency, and a zero-trust security stance in all systems administration functions.
• You'll deploy, configure, test, and monitor data integration solutions, such as RESTful APIs, message queues, and streaming technologies, as well as the tools needed to support those tasks.
• You'll need to exhibit solid skills in troubleshooting & problem solving, testing & quality assurance, security enforcement, customer support, and oral & written communication, as well as a strong desire to learn.

Required Qualifications

• Advanced, broad knowledge of and experience working with IT systems.
• Fluency with *nix command line interfaces and utilities.
• Highly advanced analytical, troubleshooting, and problem-solving skills.
• Advanced knowledge of cloud operations processes & practices and demonstrated experience with public cloud IaaS & PaaS design and operations-preferably in AWS.
• Advanced knowledge of information security best-practices.
• Fluency with scripting and automation-preferably in Python and Bash.
• Demonstrated ability to contribute to architectural design discussions and to carry those designs through deployment into operations.
• Demonstrated experience in providing internal and inter-departmental technical support using a ticket queue.
• Demonstrated experience in preparing and managing technical documentation
• Ability to exercise independent judgment, multi-task, and collaborate effectively as part of a physically distributed team.
• Ability to communicate and interact effectively with technical and non-technical staff and management.
• Ability to develop peer networks across campus to maintain awareness of technology, support problem resolution, and obtain consensus.
• Desire and ability to continuously explore and learn new tools and technologies.

Preferred Qualifications

• Experience with CI/CD pipeline deployment tools and practices-preferably using Jenkins, GitHub, and/or AWS CodeDeploy.
• Experience with tools and services used to prepare, combine, and stream diverse data for centralized analysis-preferably AWS Glue, Athena, and/or OpenSearch.
• Ability to query relational databases using SQL-preferably MySQL or PostgreSQL versions.
• Familiarity with Infrastructure as Code-preferably using SaltStack, Terraform, and/or AWS CloudFormation.

Salary & Benefits

For information on the comprehensive benefits package offered by the University, please visit the University of California's Compensation & Benefits website.

Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience.

The budgeted salary or hourly range that the University reasonably expects to pay for this position is $85,800.00 - $122,000.00.

• This is a 100%, full-time (40 hours per week), career position that is eligible for full UC benefits.
• This position is exempt and paid monthly.
• This position is eligible for flexible, hybrid or fully-remote work (telecommuting) based on candidate availability and business needs.

How to Apply

To apply, please submit your resume and cover letter.

Conviction History Background

This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.

Other Information

This position is governed by the terms and conditions in the agreement for the Technical Unit (TX) between the University of California and the University Professional and Technical Employees (UPTE). The current bargaining agreement manual can be found at: http://ucnet.universityofcalifornia.edu/labor/bargaining-units/tx/index.html.

Equal Employment Opportunity

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant, please see the U.S. Equal Employment Opportunity Commission poster.

The University of California's Affirmative action policy.

The University of California's Anti-Discrimination policy.



To apply, visit https://careerspub.universityofcalifornia.edu/psp/ucb/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?Page=HRS_APP_JBPST&Action=U&FOCUS=Applicant&SiteId=21&JobOpeningId=65270&PostingSeq=1