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Job ID: 93026

Part Time Teller, Export Street
University of Kentucky

  • May 25, 2017
 
  • Part Time Teller, Export Street
  • Generic User Department
  • University of Kentucky
    Lexington, KY
    United States
 
  • Open until filled
  • Available immediately
  •  
 
  • Part-Time/Temporary Staff
    Student Aide/Worker
  • Fiscal Services
 
 
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UNIVERSITY OF KENTUCKY


 



 
 

YOU MUST BE CURRENT UNIVERSITY OF KENTUCKY STUDENT TO APPLY FOR THIS POSITION
Job Purpose: Provides service to members and the credit union by processing member transactions and informing them of credit union services to the best possible benefit of the member.
Essential Job Results:

JOB SPECIFIC RESULTS
1.Provides account services to members in a courteous and professional manner by receiving, processing and recording financial transactions including deposits, withdrawals, check cashing and loan payments; recording night deposits, selling and logging cashiers’ checks, travelers’ checks and Series E Bonds, answering questions in person or by telephone, referring to other credit union services.
2.Completes special duties, services and requests by closing accounts, taking orders for checks, producing account histories, and preparing currency transaction reports.
3.Reconciles cash drawer by proving cash transactions, counting and packaging currency and coins, reconciling all checks, turning in excess cash and mutilated currency to supervisor, maintaining supply of cash and currency.

GENERAL MEMBER CONTACT STAFF RESULTS
1.Maintains account records by updating member information as necessary.
2.When directly serving members, cross-sells credit union services by answering inquiries, actively informing members of new services and product promotions, ascertaining members’ needs, directing members to other staff as appropriate.

GENERAL STAFF RESULTS
1.Maintains member and employee confidence and protects operations by keeping information confidential and sharing on a business-related as-needed basis only.
2.Engages in problem resolution by clarifying the member’s and/or employee’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution; and keeping the supervisor informed of problems and solutions.
3.Complies with UKFCU policies and procedures by enforcing and adhering to internal UKFCU procedures and board-established policies.
4.Complies with federal, state and local regulations and legal requirements by enforcing and adhering to requirements.
5.Maintains professional and technical knowledge by maintaining an awareness of competitors’ rates and terms, industry trends and technology; attending staff meetings; identifying opportunities to attend seminars that enhance skills and maintain knowledge of new products that could assist in improving operational effectiveness; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; and participating in professional societies.
6.Contributes to a team effort by accomplishing corporate and individual goals and other related results as needed.


 
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