The Enterprise Resource Planning (ERP) Training Manager is responsible for the planning, design, delivery, and implementation of end user training for the Workday HCM/Finance systems and related third-party modules, such as Tidemark, SciQuest and others; including planning, delivering and facilitating instructor-led training; developing and updating training curriculum and content; creating and maintaining documentation and job aids; maintaining training-related SharePoint sites; conducting workshops and one-on-one mentoring and problem resolution with end users; evaluating ERP software updates for changes that may impact the training program; and coordinating with other members of the Workday team to deliver the best experience to end users.
To foster a culture of collaboration, mutual respect, innovation, and continuous improvement throughout the District; lead by example, actively participate in and support District-wide participatory governance components and activities and other collaborative processes; encourage professional excellence among staff and promote an organizational culture of customer service and quality services.
SUPERVISION RECEIVED AND EXERCISED:
Receives general direction from the Enterprise Resource Planning (ERP) Program Manager. Exercises functional and technical supervision over internal and contracted staff as assigned. Provides training and technical work direction to members of special project committees as required.