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Job ID: 91000

IT Infrastructure & Systems Engineer
Coast Community College District

  • Mar. 21, 2017
  • IT Infrastructure & Systems Engineer
  • Coast Community College District
    Costa Mesa, KS
    United States
  • Open until filled
  • Available immediately
  • Professional Staff
  • Information Technology
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Under the direction of an assigned supervisor, performs a variety of highly specialized and complex activities involved in project development, integration, and operation of complex multi-tier computer and telecommunication systems; oversees and performs installation, configuration, operation, maintenance and repair of LAN, WAN, Data Center Environment, and other network systems and related servers, equipment, hardware, operating systems, software and applications; administer, monitors, maintains and provides advanced technical support for assigned network systems; develops and maintains systems standards; ensures connectivity, operation, and security throughout the wide and local area networks including site distribution networks and hosted computer and telecommunication systems.

Incumbents in this position integrate advanced concepts from all engineering disciplines to develop and oversee infrastructure projects from concept, production, and operation stages to ensure business and technical goals are achieved. In addition, incumbents are involved in the installation, configuration, operation, development, modification, maintenance, and repair, and security of complex network systems and related servers, equipment, hardware, software and applications. Incumbents are responsible for the information technology infrastructure equipment from the data center to the edge IP Switches and/or to the Point of Presence (PoP) IP switches; including, but not limited to: networks, physical and virtual servers, routers, switches, storage area network (SAN), network and physical security, system backups, configuration management, Internet, telecommunications, data center environment and power, and related software. Responsible for planning and implementation of disaster recovery protocols. Incumbents ensure all requirements of project stakeholders are met, risks have been properly analyzed and resolved, and life-cycle concerns are considered in all phases of project management.

EXAMPLES OF DUTIES: Duties may include, but are not limited to, the following:
a) Research, design, recommend, test, and implement the installation and/or upgrades of new and existing physical/virtual servers, networking equipment, SAN, UPS (Uninterruptable Power Supply), and peripherals for data and voice services; analyze system compatibility, utilization, and capacity to ensure peak system performance and operation; decommission obsolete equipment; plan and coordinate activities as appropriate.
b) Troubleshoot and resolve all issues and/or outages of assigned equipment including hardware, software, and related operating systems; respond to user requests regarding system performance or enhancements; work with vendors and staff to restore services, and plan and implement disaster recovery protocols as needed.
c) Perform a variety of specialized activities involved in the installation, configuration, operation, development, maintenance, and repair of LAN, WAN, and other network systems and related servers, equipment, hardware, operating systems, software and applications; assess network performance to ensure operation and identify problems, concerns and security issues.
d) Inspect, troubleshoot, and diagnose highly complex network hardware, software, server and application issues to ensure proper operation of computer systems; resolve network and system problems and malfunctions; develop, implement and document solutions; make necessary system alterations and ensure the integrity and reliability of networks and related systems, data, and information therein.
e) Install, configure and ensure operation of network hardware, cabling, wiring, hubs, routers, switches, wireless access points and other network components; repair and replace cabling, equipment and devices as needed; install, configure, administer and maintain network, data communication and other system servers.
f) Perform a variety of network administration activities including establishing and maintaining user accounts, passwords, e-mail accounts, internet connectivity, firewalls and designated programs and systems; assess and respond to requests for network system and server installations, upgrades and modifications; determine appropriate hardware and software to meet requests.
g) Maintain peak network/systems operations by conducting network/system analysis and performance tuning; troubleshoot system hardware, software, networks, and operating systems; design and run system load/stress tests; escalate problems to vendors for resolution; maintain a standard quality of service within departmental guidelines, minimize security threats, identify possible intrusions; ensure network/system security meets industry standards, Board policy, and departmental procedures; provide overall high system reliability.
h) Install server and workstation software, operating systems and applications; test applications to ensure integration and operation; configure hardware and software to provide network access; troubleshoot and resolve operating system malfunctions; install software and application upgrades, patches and updates as needed.
i) Analyze and ensure proper control and use of network resources; monitor and maintain network system security; implement anti-virus solutions and security patches; troubleshoot and resolve security issues; prepare, maintain and replace back-up data files; perform system restores and data recovery procedures as needed.
j) Lead projects, assignments and activities related to complex network installation, maintenance, repair and modification; train and provide work direction and guidance to assigned staff; assign employee duties, coordinate projects and review completed work for accuracy, completeness and compliance with established standards, requirements and procedures.
k) Design, install, configure and modify LANs, WANs and other network systems and related technology infrastructure; assist in the planning, development and implementation of related network projects; facilitate the development of network upgrade plans.
l) Oversee and perform network hardware and software planning; research and evaluate new technologies for implementation; confer with users concerning system needs; test, analyze and provide recommendations concerning the purchasing and implementation of network hardware and software.
m) Prepare technical reports to management on the operational state of assigned systems, including an overview of system utilization, and schedule planned maintenance periods; equipment needs, upgrades or replacements.
n) Communicate and exchange information with staff, administrators, and outside agencies to resolve issues or concerns
o) Operate a variety of computers, servers, peripherals and specialized software; utilize various hand and power tools as required; drive a vehicle to conduct work.
p) Prepare and maintain various records and reports related to assigned activities.
q) Perform other related duties as assigned.

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