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Job ID: 103056

Director of Learning Support Services (Director IV)
Kean University

  • Jan. 31, 2018
  • Director of Learning Support Services (Director IV)
  • Division of Provost/Vice President for Academic Affairs
  • Kean University
    Union, NJ
    United States
  • Open until filled
  • Available Immediately
  • Director/Manager
  • Library
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The Nancy Thompson Library of Kean University is undergoing a transformation utilizing innovative technologies, including the use of unique mobile apps and cloud based information systems customized for the individual user, providing real time notification of academic, scholarly resources as well as campus activities. We seek a Director of Learning Support Services with a vision to help redefine the role of academic libraries to prepare students for challenges of the 21st century.

Under the direction of the Associate Vice President for Academic Affairs, the Director of Learning Support Services provides visionary leadership to guide the Nancy Thompson Library (NTL) in its ongoing transformation through dynamic changes in all aspects of information and learning support services. The Director will create and manage an increasingly networked, interactive, and collaborative environment in which student learning support services are provided anytime and anywhere. The Director will continuously evaluate, engage the broader Kean Community and external partners to meet the evolving needs of the NTL mission at a world-class campus in a global learning environment. This includes changes in the way student learning is acquired, delivered, consumed, shared and reconstituted among KU students, faculty, and staff for educational, research and professional development purposes. The Director will administrate across multiple campuses to advance Kean University’s research, teaching and global agendas. Operations Management includes the Kean USA campus, as well as other programs/divisions at Kean Ocean, Kean Highlands and its additional location Wenzhou-Kean University, in China. This includes potential travel to and assignments of work at other locations.

This position requires a flexible schedule including evening and weekend hours. Work schedule is assigned according to shifts/rotations to cover 24/7 facility and service operations that may vary by academic and calendar year.

Qualifications: Master’s degree in Information Technology, Information Systems or a related field and two years of professional experience in a research, educational and/or learning commons setting with advanced understanding of digital information resources and technology and best practices for the digital student interface applied to student learning support services. A Doctorate degree may be substituted for two years of the indicated experience. Specialty in Education, Instructional Design or student learning support pedagogy is preferred. Candidate must have a strong understanding of the evolving issues and trends in higher education, library transformation to learning commons settings, open access and scholarly communications.

Application: Please send cover letter, resume and contact information for three professional references to: Search Committee Chairperson, Director of Learning Support Services, by email to Please specify Director of Learning Support Services in the subject heading. Candidacy review begins immediately and continues until appointment is made. Official transcripts for all degrees and three current letters of recommendation are required prior to the starting date of employment.

  • Kean University is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer

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Contact Information

  • Search Committee Chairperson

    Kean University
    100 Morris Avenue
    Union, NJ 07083


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