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Job ID: 119788

Director of Advising
Embry-Riddle Aeronautical University

Date Posted Feb. 14, 2019
Title Director of Advising
University Embry-Riddle Aeronautical University
Prescott, AZ, United States
Application Deadline Open until filled
Position Start Date Available immediately
  • Director/Manager
  • Student Services
    Counseling Services

Responsible for the development, implementation, and operation of a community of practice for advising at the Prescott Campus. Although academic advisors have a dotted line reporting structure to their respective college dean, the Director supervises all professional academic advisors and provides advising support to the College of Engineering. The Director will collaborate with the Vice Chancellor of Academic Affairs, college deans, the registrar, and department heads to develop student success and retention strategies through effective advising. The Director will work collaboratively with advisors to identify professional development opportunities, policy and process consistency, and cross training needs. Responsible for budget, communications, and needs identification for the advising group. Will work with all programs and campus partners to continuously improve professional advising. Liaison to the CRM advising software project.

Academic Advising (Percentage of time 50%)

Develop the implementation of the Appreciative Advising model to frame advising sessions and communicate effectively with students across the campus.
Collaborate to develop consistent processes to assist students with registration, course selection, schedule changes, academic planning, college adjustment, and referral to college resources.
Create campaign to educate students on university policies and procedures, degree requirements, application of transfer credit, and the value of engagement in co-curricular and extra-curricular activities.
Collaborate with faculty to monitor student progress and provide outreach to students as needed, suggesting strategies for academic improvement and success.
Teach conflict resolution and problem solving skills related to academic matters.
Demonstrate proficiency in using Microsoft products such as Outlook, Word, Excel, PowerPoint.
Lead the program for professional development to maintain and enhance relevant advising skills and knowledge.

Administrative Role

- Provide leadership, supervise, and evaluate the Prescott Campus academic advisors and partner with campus constituents (Percentage of time 20%)

- Responsible for the development, implementation, and assessment of an advising community of practice (Percentage of time 20%)

- Manage budget, track statistics, and lead development of advising continuous improvement initiatives (Percentage of time 10%)

Lead the collaboration with academic advisors from all university Colleges to enhance advising services and implement strategies that further student success.
Participate in department meetings and functions as needed.
Serve as liaison to Admissions, Registrar/Records, Housing, Cashier’s Office, Dean of Students Office, International Student Services, Study Abroad, and other departments and colleges as necessary.
Maintain accurate records, using technology resources. Be the primary software liaison to the CRM Salesforce project.
Other duties as assigned based on the needs of the university.
Embry-Riddle is a small prestigious, private, residential university in the mountains of Arizona; faculty/student interactions are highly valued and are central to the draw for many students and faculty/staff. Prescott is rated as one of the desirable destinations in the Southwest. At over 5000 feet above sea level, Prescott boasts a mild climate, clean air and wonderful outdoor opportunities nearby.


Bachelor’s degree. Area of study: STEM subject, psychology, sociology, counseling, communication, education or other related field

Preferred Education: Master’s degree. Area of study: Higher Education, counseling, psychology, STEM subject, or other related field

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