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Job ID: 230044

User Experience & Documentation Specialist
Alcorn State University


Date Posted Feb. 2, 2024
Title User Experience & Documentation Specialist
University Alcorn State University
Lorman, MS, United States
Department Center for Information Technology & Services
Application Deadline Open until filled
Position Start Date Available immediately
 
 
  • Professional Staff
  • Information Technology
 
 
The incumbent produces the human-machine interaction for software applications developed and maintained by the Center for Information Technology Services.
 
 
Knowledge Skills and Abilities
 
Knowledge of wire framing and/or prototyping tools and methodologies
Knowledge of core GUI and WUI principles and practices
Excellent communication skills, verbal, written and interpersonal
Ability to solicit and incorporate diverse perspectives
Ability to effectively engage and leverage peer feedback
Ability to influence cross-functional teams without formal authority
Ability to effectively multitask
Ability to effectively execute against aggressive timetables
Ability to design web and mobile solutions for enterprise platforms
 
 
Essential Job Functions
 
Assists with ensuring the university complies with accessibility standards
Contribute to writing and updating communication and technology policy, procedures,
and training manuals. 
Manages university Mobile App/Banner Self-Service
Assists with the university’s website/content
Manages university workflows via Banner/Microsoft
Assists with Enterprise Applications implementation
Troubleshoot issues with Enterprise end-users
Conduct specialized inquiries resulting in organization, analysis, interpretation and dissemination
of information pertinent to project/data issues in administrative planning, decision-making, research objectives, and pertinent regulations.
Liaison for several Banner Modules and Enterprise Applications 
Documents all processes for Enterprise Applications and LMS
Keep inventory of Enterprise Applications & LMS contracts and service agreements 
Other duties as assigned
 
 
Qualifications
 
Master’s Degree equivalent experience
One (1) year related experience
 

 
Please reference AcademicKeys.com in your cover letter when
applying for or inquiring about this job announcement.
 
 

Contact Information

 
Please see the job description for contact details
pertaining to this university job announcement.

 

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