Search for University Jobs in Staff & Non-Managerial Professionals

Position Summary

• Advise incoming students, including transfers from community colleges and University change-of-majors who are exploring or entering an academic program in the college. Onboard and counsel transfer students with regard to: developmental academic planning; general education and major requirements; evaluation of courses for transfer; class registration and degree tracking; and maintaining successful academic progress. Facilitate students’ transition to updated or new academic programs by providing comparative degree completion analysis.
• Pursue and lead strategies to address the needs of under-performing students (e.g., those who have received academic warnings, have low GPAs, or are at risk of failing.) Support students by troubleshooting roadblocks, and tracking students’ progress. Partner with the related university offices to foster activities that support the population.
• Establish advising processes that cover scheduled and walk-in individual advising, group advising, and classroom presentations. Help students negotiate university regulations, assisting with the completion of forms as needed.
• Incorporate direction from department leaders with regard to managing caseloads from their respective units. Work collaboratively with peer and faculty advisors. Maintain relationships with Career Services; Counseling Services; Office of Accessibility Resources; Equity, Diversity and Inclusion; and related areas with regard to referring students for services.
• Develop and maintain working knowledge of and effective relationships with student support and business offices across the university to effectively assist students to leverage available supports and successfully navigate potential barriers to success.
• Learn and utilize technology such as HUB Advising, SIRI, Navigate, and other tools. Enter and analyze student data for reporting and assessment.
• Collaborate on university retention initiatives, including campaigns designed to influence non-registered students.
• Represent the college at student events related to advising and recruiting, such as Welcome programs, New Student Orientations, and Majors Fairs, with some occurring on nights and weekends. Conduct presentations as needed.

Minimum Qualifications

• Bachelor’s degree required.
• Two years professional experience working with undergraduate students in a higher education setting.
• Able to learn and advise students on curriculum requirements for a wide range of programs, with adherence to confidentiality standards.
• Ability to handle confidential information on a daily basis; Understand the FERPA laws enacted to protect student privacy and information.

Preferred Qualifications

• Experience with academic advising and working on student success initiatives.

Physical Demands