Search for University Jobs in Staff & Non-Managerial Professionals

Position Summary

• Advise freshman and incoming students, including transfer EOP students from community colleges and other SUNY institutions.
• Onboard and counsel students with regard to: developmental academic planning; general education and major requirements; evaluation of courses for transfer; class registration and degree tracking; and maintaining successful academic progress. Facilitate students’ transition to university by providing coaching on personal, social, economic, and career choices.
• Pursue and lead strategies to address the needs of under-performing students (e.g., students on academic warning, low GPAs, or are at risk of failing). Support students by troubleshooting roadblocks, and tracking students’ progress. Partner with University Centers, such as Tutoring, Writing, Math etc., and other related offices to promote activities to foster improvement.
• Establish advising processes that cover scheduled and walk-in individual advising, group advising, and classroom presentations.
• Assist students navigate university regulations and assist with form completion as, needed.
• Work collaboratively with peer and faculty advisors. Maintain relationships with Career Services; Counseling Services; Office of Accessibility Resources; Equity, Diversity and Inclusion; and other related areas with regard to referring students for services.
• Develop and maintain working knowledge of and effective relationships with student support and business offices across the university to effectively assist students to leverage available supports and successfully navigate potential barriers to success.
• Attend College Fairs and other events related to advising and recruiting, such as Welcome programs, New Student Orientations, Major Fairs, and Enrollment Management events to include evenings, late nights, and weekends. Conduct presentations as needed.

Minimum Qualifications

• Master’s degree or professional certification.
• 1 year of experience in a related field.
• Ability to advise students on curriculum requirements for a wide range of programs, with adherence to University standards.
• Excellent interpersonal, organizational, and verbal and written communication skills.
• Ideal candidate is student-focused, customer-service oriented, and able to thrive in a fast-paced collaborative, creative, and diverse environment.
• Must be able to manage competing priorities, be deadline-driven, and demonstrate a commitment to learning new skills as needed.
• Ability to handle confidential information on a daily basis; Understanding of FERPA laws.

Preferred Qualifications

• Experience with university systems (SIRI, HUB, Navigate, etc.) and other applications related to student academic records and student support services strongly preferred.
• Experience with university policies and procedures surrounding undergraduate education.
• Understanding of and experience working with economically disadvantaged and underrepresented student programs and populations.
• Experience with academic advising and student success initiatives.
• Working knowledge of the University academic integrity guidelines.
• Working knowledge of undergraduate financial aid rules with regard to student registrations.
• Bilingual Ability: Spanish preferred.