About Orange Coast College (OCC)
Orange Coast College's 164-acre campus is located in Costa Mesa just minutes from Southern California's beautiful beaches. Founded in 1947, with classes beginning in 1948, OCC has grown into one of the nation's largest -- and finest -- community colleges, enrolling more than 25,000 students each semester. OCC's has an unwavering commitment to equitable outcomes; inclusive practices; and rich racial, ethnic, and socioeconomic diversity. Ideal candidates for this position share OCC's devotion to educating and improving the lives of our representative student, employee, and community populations. Ideal candidates for this position share OCC's devotion to educating and improving the lives of our representative student, employee, and community populations. We currently enroll 21,498 students, the majority of whom are from racially minoritized populations: 35% of OCC's students are Latinx, 2% are African-American, 23% are Asian, less than 1% Native American, 31% are White, and 6% are multiracial. OCC engages in a variety of professional development opportunities and partnerships so that we can serve disproportionately impacted groups. Student-centered activities that support OCC's mission include campus-wide student success projects funded by the Office of Student Equity; partnerships with local Hispanic Serving four year institutions; active programs that work to improve the academic achievement of racially minoritized students, such as PUENTE and UMOJA; Extended Opportunity Programs and Services (EOPS) and Disabled Student Program and Services (DSPS).
Directs, plans, and provides strategic management for residential education, housing operations and related services. Oversees, and manages the residential education program to support a vibrant residential student living and learning environment that enhances and contributes to student growth, development and success. Develops and implements support structures, systems, and services that promote student participation, equity, and success. Oversees and monitors residential community standards and campus-wide student conduct investigations and disposition of complaints. Ensures student conduct processes and procedures are followed per Coast Community College District policies.
Distinguishing Career Features
The Director, Housing and Residential Education serves in a specialized leadership capacity working collaboratively with college faculty, administration, management and staff to deliver a robust residential student educational program to our enrolled and qualifying student population. The Director, Housing and Residential will be responsible for residential life operations to develop and implement a living and learning community, residential curriculum program to further the educational and social goals of the college and contribute to increased student retention, graduation, and success. The Director also serves as one of the campus's designated College Disciplinary Officers.
Essential Duties and Responsibilities
Specific duties may vary among departments and jobs. Incumbents typically perform a substantial portion or all of the following kinds of duties:
* Oversees, directs and implements a comprehensive and high-impact living-learning Residential Education Program for student residents.
* Establishes seamless partnership and collaboration with private outsourced housing and residential life teams. Provides on-going assessment and recommendations for improvements and/or changes to the Residential Education Program. Plans for program growth to meet the student population projected through strategic enrollment data analysis.
* Works directly with relevant campus community employees and stakeholders regarding student community standards and conduct processes.
* Ensures all students are given due process as outlined in the Coast Community College District Board Policies and Administrative Procedures, primarily BP/AP5500 â Student Code of Conduct. The Director is also an active member of the Campus Behavior Intervention Team (BIT) and case manages student conduct on campus.
* Develops a residential learning community model to meet the strategic academic and social goals of the college and to connect departments and programs to the residential experience for students of the Residential Education Program; responsible for developing high-impact living-learning communities within the residence halls.
* Conducts needs assessments and collaborates with academic leadership to identify and provide support services that respond to residential students' needs and interests. Develops service area goals, action plans, outcomes, and measures of success to maintain an exceptional residential experience for on-campus students.
* Creates and environment built around Student Learning Outcomes (SLOs), Administrative Unit Outcomes (AUOs) and assessment that leverages opportunities to create an engaging experience for all on-campus students; provides direction on relevant student satisfaction data collection, extraction, findings, and action plans for continuous improvement; prepares and presents data in a variety of communications and/or presentations.
* Manages the student residential and facility operations; including but not limited to: room assignment processes, residential building/wing openings and closings, and room inventory systems, etc. Works collaboratively with campus facilities and maintenance and operations' teams.
* Manages and oversees budget development; manages auxiliary budgets related to housing and residential education; including but not limited to conference services, special events, and space allocation.
* Develops and ensures essential Resident Education Program operations schedule to include: facility coordination, move-in and move-out calendar and processes, special events, summer operations, on-going maintenance/custodial and facility renovations and building construction. Ensure all communication and dissemination of operations schedule is provided to the campus community and Resident Education Program participants.
* Creates, manages, and provides oversight for various security systems, processes, policies and procedures for the Residential Education Program; Collaborate with college Campus Safety Department for implementation of identified security measures.
* Manages and participates in the Residential Education Program emergency response team. Tracks, monitors, maintains, and implements identified changes for emergency response times, schedule, protocol, post-incident assessment, and training related to emergency response and preparedness for natural disasters, standard on-call situations, and campus emergency procedures that impact on-campus housing students.
* Manages various systems for data analytics related to student life. Provides recommendations to administration of identified areas to enhance student retention, challenge student attrition, increase transfer opportunity awareness, and provide student engagement opportunities.
* Works directly with Associate Dean, Title IX & Student Relations regarding student conduct process ensuring that all students are treated fairly and given due process as outlined in the Student Code of Conduct.
* Assists with crisis intervention, stabilize situations, investigate and resole student concerns and coordinate the notification of appropriate individuals in accordance with the District and college policies, procedures, guidelines and professional judgment.
* Develops service expectations for departmental performance including development of operational controls for events and activities, and the training and supervision of Residential Education Program staff.
* Researches and presents emerging programs, processes, and technologies that can be used to enhance levels of service to residents living on-campus. Stays up-to-date on legislation and represents the District at meetings, national and regional conferences, and events.
* Develops and coordinates on-going Residential Education Advisory Committees with housing and residential life stakeholders.
* Performs other duties as assigned that support the overall objective of the position.